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4 KEYS TO FIRST IMPRESSION EXCELLENCE

10/04/2009

Vision

“Where there is not vision, the people perish.”  Prov. 29:18 KJV

Each “First Impression Team” volunteer is a link in the chain of someone coming to Christ!Excellence. As a leader, you have got to lead your team to catch the vision that God has given your church.  Each volunteer must see what they do on weekends as helping to accomplish the vision.  Just as the worship pastor and the Sr.pastor have responsibilities in the services they are vital to people coming to Christ, so do your volunteers. You realize this–but do your volunteers?  Their understanding and “buy-in” of your vision is essential to seeing it accomplished.

Excellence

“Serve wholeheartedly, as unto the Lord, not men, because you know that the Lord will reward everyone for whatever good he does.”     Eph. 6:7-8 NIV

As leaders, we set the pace. If we want our volunteers to serve with excellence, we must serve them with the same excellence. The training we offer to prepare them to serve must be done with excellence. If we cut corners in how we do our presentations, training manuals, and  appreciation events, we send the wrong message. We cannot hold them to a high standard without accountability. The fear of loosing a volunteer can’t keep us from calling every team member to serve with excellence.  A volunteer who is out of step with the standard that is set for your team can cost your church the opportunity to reach hundreds of guest who simply do not return because they were not properly received.

Attitude

“Your attitude should be the kind that was shown us by Jesus Christ who, though He was God, did not demand and cling to His rights as God, but laid aside His mighty power and Glory, taking on the disguise of a slave and becoming like men.” Phil. 2:5-7 TLB

When people volunteer, we have an incredible opportunity to speak into their lives in many areas. One of those areas is their attitude. Let’s face it: People we deal with at church don’t always have a Christ like attitude. Whether it is a person in the parking lot determined to park where he wants to regardless of the direction of the parkers or a mother with a crying baby who refuses to leave the worship service, we have a great opportunity to work on our attitudes and to teach our volunteers as well. A former pastor of mine taught us, “People act like they act because they are where they are with the Lord.”   That positive attitude is so contagious to guest.

Leadership

“…so He got up from His meal, took off His outer clothing, and wrapped a towel around His waist. After that He poured water into a basin and began to wash His disciples’ feet, drying them with the towel that was wrapped around Him.” John 13:4-5 NIV

If we want our lay leaders to be servant leaders, we must lead them by serving them. We reproduce after our own kind. They will catch it quicker from example than they will learn it through the best lecture. Not only will a servant make a good volunteer, your volunteers can penetrate your entire congregation with a servant heart that is contagious.

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